Shipping policy
Made-to-Order Items ✨
Some of my physical items are made just for you, so they need a little extra love and time. Here’s what you need to know:
- Each piece is carefully created to match your order perfectly.
- Once shipped, delivery usually takes 3–7 business days within the UK. International orders may take a little longer.
- Tracking: You’ll receive a tracking number as soon as I ship your order, so you can follow your goodies every step of the way.
- Custom Orders: If you would like personal touches/sizing requirements please kindly email or DM me.
- Please Note: Because these items are made-to-order I may not be able to accept cancellations once production has started.
Instant Download Templates ✨
All my digital templates are ready for you instantly, so you can start creating straight away:
- Delivery: Immediately after payment, you’ll receive a download link via email.
- Formats: Fully editable in Canva, Procreate, Adobe Illustrator, and Photoshop, plus printable in A4 size.
- Access: Download as many times as you need — perfect for personal projects, class work, or planning your collections.
- No Physical Item: These are digital products only. Nothing will be shipped to your door.
Standard Shipping ✨
For all other products in my store, here’s what you can expect:
- Processing Time: 1–7 business days. Your order will be prepared and packed with care.
- Shipping Time: UK deliveries usually take 3–5 business days. International orders may take 7–14 business days, depending on your location.
- Tracking: A tracking number will be emailed once your order ships, so you can follow it all the way to your door.
- Need help? If you have any questions about delivery times, feel free to DM me — I’m always happy to help!
I always aim to get your goodies to you as quickly as possible while making sure they arrive safe, secure, and perfect ✨
Support:
If you have any trouble placing an order, downloading or opening your files, just DM me and I’ll get it sorted super fast.